Formation programme

Administrative assistant: effective support for the CEO

10 training days
Hybrid learning format (offline with the possibility of online connection)
Kyiv, 10, Dobrovolchykh batalioniv Str.

In today’s dynamic environment, managers need not just assistants, but strategic partners who can help optimise work, structure processes and ensure effective communication.
The Administrative Assistant: Effective Support for CEO programme is designed for those who want to go beyond the traditional administrative role and become an expert in management support.
As a result, programme graduates will not only increase their efficiency, but also strengthen their position in the company/organisation as experts in management support.

The uniqueness of the programme:

An integrated approach. The programme combines the strategic vision, practical tools and digital innovations required for a modern management support manager/assistant manager.
Focus on the strategic role of the assistant. We go beyond traditional administrative support and prepare participants for active participation in management processes, crisis communications and strategic planning.
Innovative technologies. We use digital tools, AI solutions and cybersecurity methods to protect information and optimise workflows.
Adaptation to global standards. The programme takes into account the peculiarities of cross-cultural communication in a global environment.
This programme doesn’t just teach you how to support a manager – instead, it prepares you for the role of a strategic partner who can influence the success of a company/organisation.

PROGRAMME TOPICS:

  • Fundamentals of corporate culture and business etiquette
  • Etiquette in the international environment and intercultural communication
  • Strategic planning and time management
  • Conflict management
  • Event management
  • Logistics and process management
  • Working with contractors and suppliers
  • Organisation of international events
  • Organising online events for a global audience.
  • Legal aspects of event management. Post-event reporting.
  • Fundamentals of project management for assistant managers.
  • Resource management: how an assistant can increase project efficiency
  • Project communication and team support
  • Digital tools for project management. How can an assistant facilitate the organisation of processes?
  • Cybersecurity basics for management assistants. How to protect data and reputation?
  • Data management and response to cyber threats
  • Communication strategies and social media. Image and influence in the information space.
  • AI tools to optimise work tasks

Спікери

Olha Babiy
Olha Babiy
 Member of the National Energy and Utilities Regulatory Commission (2019–2024). ... read more
Volodymyr Strashko
Volodymyr Strashko
CEO of Unicorn School, founder of the company HR You. Doctor of Philosophy in Economics (PhD), human capital expert. Certified business coach (l’ENA, Paris) and... ... read more
Alina Thornaghi
Alina Thornaghi
Head of Marketing and Communications at the Ministry of Digital Transformation of Ukraine and the Diia project. She has over 7 years of experience in... ... read more
Yanina Khizhinska
Yanina Khizhinska
Director of the Unique Hub ecosystem of educational projects and co-founder of the Unique Method methodology center. She is the developer of curricula, more than... ... read more
Natalia Chizhova
Natalia Chizhova
CEO and co-founder of Plombir event agency, which has been working in the B2B sector since 2013. The agency’s portfolio includes such brands as LDC,... ... read more
Natalia Kalinina
Natalia Kalinina
Business coach with international certification, Master of Mediation and Conflict Management, Associate Professor at BS KROK, PhD, MBA. ... read more
Yevhen Panchenko
Yevhen Panchenko
“The only limit to our tomorrow’s achievements will be our doubts of today” – First Deputy Head of the Department of of International Police Cooperation... ... read more
Olga Matseliukh
Olga Matseliukh
Head of non-linear law at Underdog the UnLawyers Head of the NGO “Don’t fund the Russian army” Volunteer of the Cyber Police project “Cyber Brama” ... read more

THIS COURSE IS FOR

  1. Administrative assistants (Executive Assistants, Personal Assistants) who want to increase their effectiveness and gain strategic skills.
  2. Executive Support Managers (Office Managers) who are responsible for coordinating the work of the manager and the team.
  3. Middle managers who want to learn how to delegate, optimise workflows and work effectively with administrative staff.
  4. Professionals in corporate management and business administration who want to expand their competencies in management support.
  5. Event Managers who coordinate events for the management and the company as a whole.
  6. Communications and PR specialists who work with external and internal interactions of company executives.
  7. Project managers who seek to improve their skills in resource management, communication and process organisation in collaboration with executives.
  8. Project coordinators who are responsible for supporting project managers, managing deadlines, documentation, and communication between teams.

PROGRAMME OBJECTIVES:

🔹Strategic planning and organisation of work
Ability to structure and optimise a manager’s working day.
Mastering the techniques of task prioritisation and effective time management.
Long-term planning and multitasking skills.

🔹 Communication and intercultural interaction
Mastery of business etiquette and rules of communication in an international environment.
Ability to interact effectively with partners, clients and team.
Negotiation and conflict management skills.
Ability to build a brand and image in social media.

🔹 Project management and process organisation
Understanding the role of an assistant in project management and supporting the manager.
Use of modern digital tools for task management and teamwork.
Skills in process coordination, resource management, and project monitoring.

🔹 Event management
Organisation of business events of various levels: from local meetings to international events.
Ability to work with contractors, allocate budgets, and control the quality of execution.
Development of effective schedules, timing of events and their implementation.

🔹 Cybersecurity and data management
The basics of protecting confidential information of the manager and the company.
Understanding the main threats in the digital environment and how to avoid them.
Using secure communication channels and data storage.

🔹 Innovations and AI technologies
Using artificial intelligence and automation to increase productivity.
Getting to know the latest tools for communication and document management.
Optimisation of workflows with the help of digital tools

We recommend this course to those who want to

  • Optimise the work of the manager and increase their own efficiency – learn how to plan tasks in a structured way, manage time and prioritise work processes.
  • Master modern digital tools – use AI technologies, task managers, and digital platforms to organise work and communication.
  • Support the manager professionally – coordinate meetings, maintain documentation, manage information flows, and ensure the smooth operation of the manager.
  • Effectively organise business events and meetings – plan, administer and control all stages of events of various levels.
  • Improve communication and negotiation skills – work with international partners, clients, contractors and team members, following business etiquette and intercultural communication standards.
  • Improve your project management skills – learn the principles of project management, resource management, and effective teamwork.
  • Protect data and information – learn the basics of cybersecurity, minimise the risk of confidential information leakage.
  • Expand career prospects – gain knowledge and practical skills that open up career opportunities in management teams.

Feedback

Administrative assistant: effective support for the CEO

Everything is great, thank you very much for the interesting information! The knowledge and skills I have gained are a valuable addition to my professional experience and will be useful in my future work

Tetiana Stryshnets, NACP, Assistant to the Deputy Chair, Deputy Head of the Department for Coordination of Management Activities and Interaction

Administrative assistant: effective support for the CEO

Everything was great, clear, high-quality and very informative. Many thanks to the organisers and lecturers. I particularly enjoyed the lecture by AI and Olga Babiy.

Mariana Vashchenko, Head of the educational space for lawyers

Administrative assistant: effective support for the CEO

A course that will answer not only the question ‘how?’ but also ‘why?’ Professional speakers, in-depth knowledge and interesting topics. A course that will definitely change you and improve your skills.

Diana Gradil, Communications Specialist, NGO Housing Institute

THE COST OF TRAINING

10, Dobrovolchykh batalyoniv Str., Kyiv

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